Consultant or Facilitator? The impact of our language and words

Chris Taylor is a serial entrepreneur, who in his own words, is not known as a facilitator or a trainer, yet finds himself working with this community time and again.

He is the founder of Actionable.co which supports training companies with the tools to prove their impact on behaviour change and stand out in a crowded market.

In this conversation, Kirsty and Chris delve into the intricacies of habit formation, they explore the nuances of language in consulting versus facilitation, the challenges faced in client interactions, and the common hurdles in growing a service-based business.

WARNING: The recording of this episode was fraught with technical gremlins…..we chose to leave some of the moments of ‘urgh’ on the recording. Go with me on this one team.

Takeaways

  • Understanding Triggers and building new habits
  • New habits should be laughably small to ensure consistency.
  • Defining your ‘why’ enhances intrinsic motivation.
  • Consultant vs. Facilitator: Language and Perception
  • Navigating Client Conversations and Proposals
  • Connecting learner goals to organizational priorities aids in securing budgets.
  • Client conversations should focus on both participant and organizational benefits.
  • Understanding the dynamics of buying committees is vital for proposals.
  • Challenges in Growing a Service-Based Business
  • Saying no to bad clients can lead to better opportunities.
  • Investing in high-caliber mastermind groups can foster growth.
  • Imposter syndrome can indicate you’re in the right environment.

I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.

Key Links:

chris@actionable.co

Connect with Chris on Linkedin HERE

Follow Chris on X HERE

Connect with me on Instagram HERE

Connect with me on Linkedin HERE